Frequently Asked Questions
Everything you need to know about renting with RentitMA.
How do I book a car?
Search by city and dates, pick your car, then send your request: the agency has 24 hours to confirm it. You pay the agency directly when you pick up the car.
How can I pay?
Payment is made at the agency (cash or card depending on the agency). No charge is made when booking.
What documents do I need?
A driver's license valid for at least 1 year, ID document (CIN or passport), and a credit card for the deposit.
Can I cancel my booking?
Yes, from your “My bookings” area, as long as the booking is pending or confirmed; the agency is notified immediately. Since no payment is taken when you book, cancelling is free up to 24 hours before pickup. After that, the agency may apply its own conditions.
What happens in case of damage?
An inspection is done at pickup and return. In case of an incident, the agency's insurance applies according to its terms.
How can I contact you?
Email us at contact@rentitma.com: the team replies Monday to Saturday. Our hours and all our contact details are on the Contact page.
Didn't find your answer?
Monday to Saturday, 9am–7pm (Morocco time)